Skip to content

HOME / Customer Service / Shipping Information

Please note that there may be delivery delays of orders.

SHIPPING CHARGES:

ORDERS OVER $100 RECEIVE FREE UPS GROUND SHIPPING!
ORDERS OVER $200 RECEIVE FREE UPS 2nd DAY!
ORDERS OVER $1000 RECEIVE FREE FEDEX 2nd DAY!
ORDERS OVER $2000 RECEIVE FREE FEDEX OVERNIGHT!

More specific shipping fees are as follows:

order amount ground 2nd day air overnight
0 - $99 $8 $15 $25
$100 - $199 free $15 $25
$200 - $1999 free free $20
over $2000 free free free

 

ALL ORDERS OVER $1000 REQUIRE SIGNATURE AND WILL BE SENT FEDEX.

These rates apply to the contiguous United States (those are the states that are all connected - not Hawaii and Alaska).           

All orders shipped to Alaska and Hawaii will be automatically charged $35 for UPS 2nd Day Air.

We do not ship to PO Boxes. Please provide a physical address - like your house or office - in the 'ship to' portion of your order. 

Carriers:

We use UPS for all orders under $1000 and FEDEX for all orders over $1000.

Insurance:

Everything we ship - both domestically and internationally - is completely insured by either FedEx, UPS or our third party insurer.


Signature:

ALL ORDERS OVER $1000 WILL REQUIRE A SIGNATURE

 

Timing:

There may be delivery delays due to circumstances beyond our control.

We do our very best to ship every in-stock item and order within 24 business day hours of it being placed. If a portion of your order is not currently available, we will contact you as soon as possible. 

ALL orders using Klarna as a payment method ship 24 business day hours AFTER being placed. 

Overnight should arrive within 1 business day (excluding Saturday / Sunday).
 

Tracking:

You will receive an email containing your tracking information as soon as it is assigned. You can also log in to your account to access this information.

Feel free to call us at 877.248.6790 if you need further assistance.

 

International Shipping:

We are happy to ship to a non-US address provided it is being sent to the billing address associated with the credit card being used. If PayPal is being used, they will do an address verification.

We charge a flat fee of $50USD for all international shipping and handling.

All international orders will be shipped via FedEx Express. If you are receiving your order outside of the United States, you will be responsible for all taxes/duties incurred through the customs department of the country to which you are shipping.

It is possible for some orders to experience a delay in customs. We have no control over this and ask that you contact your local customs agency if necessary.